Data Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you give us when you create an account, make transactions or use our services at Brillbet. We take your privacy seriously and set out below what data we handle, why we process it and the choices you have about your information.

Types of data we collect

We gather data that helps us operate your account, process payments and provide secure, responsible access to our services. This includes three main categories:

Personal data

Personal data covers information you provide directly, such as your name, date of birth, contact details, address and any identity documents submitted for verification. We also store account credentials and communication preferences.

Technical data

Technical data includes device and connection information such as IP addresses, browser type, device identifiers, operating system, and usage data. We use this to keep our site working, to detect fraud and to improve performance on mobile and desktop.

Transactional data

Transactional data relates to deposits, withdrawals, bets, game activity and payment method details. We keep records of transactions and interactions to maintain your account, comply with our processes and resolve any disputes.

How we use your information

We use your information to create and manage your account, verify identity, process payments, investigate suspicious activity, provide customer support and communicate relevant updates. Aggregated or anonymised data may also be used for service improvement and reporting.

Data protection practices

We protect personal information using industry-standard technical and organisational measures, including encryption in transit and access controls. Access to your data is limited to authorised staff and contracted service providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, provide personalised content and measure site performance. You can manage cookie settings through your browser, and we provide a cookie preference centre to adjust tracking where available.

User rights

You have rights over your personal information, including to access, correct or request deletion of data, and to object to certain processing. You may also request a copy of data in a commonly used format. We will respond to requests in line with applicable law and our internal procedures.

Access, correction and deletion

To request access, correction or deletion of your data, contact our Data Protection team at [email protected]. We may need to verify your identity before actioning requests and certain information may be retained where required for legal or legitimate business reasons.

Information sharing and third parties

We may share data with payment processors, verification and fraud‑prevention services, customer support providers and other trusted partners who act on our behalf. We require those partners to implement appropriate safeguards. We will not sell your personal data to third parties.

Privacy policy updates

We may update this policy from time to time. When changes are material we will notify you by email or via your account. Continued use of our services after changes means you accept the updated policy.